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FAQ...
Answers to some of the pressing - and frequently asked - questions you may have.
My user ID and password do not seem to work. What should I do?
Wharton Alumni: The Wharton Club of Boston website is part of
WhartonConnect, the global alumni network for Wharton alumni. In order
to login to this site, you must have a Wharton username and password.
This is the same information that is used to login to WhartonConnect.
If you do not have a Wharton username and password, click here. Follow the on-screen instructions to
locate your record and register your account. Once this is complete,
return to this site, click the blue 'WHARTON ALUMNI' button, and enter
your newly created username and password.
If you can't remember your password, click here and follow the on-screen instructions.
You will receive an email with a password reset link.
Non-Wharton Alumni: If you need to create an account, click here.
If you have forgotten your password, click here to reset.
Why am I not receiving the Wharton Club of Boston newsletter any longer?
Due to strict spam laws, we are now only allowed to send emails to those who have opted-in to receive our newsletter. You may double-check your opt-in status by visiting the My Account page. It is located in the upper right hand corner of the home page, and you can access once you have logged in. You must be logged in in order to change any of your information. But once you have done that, you can change anything from your login name (it may still be a code number, a relic of our prior system), to your current email, phone number, address, or other information. Keeping that information current helps us to stay in touch with you.
You can also "opt" to receive our weekly emails, if you have not done so. This may be the best way to keep current with news of the Club's events and get the most out of your Club membership, if your membership is current. If it isn't and you want to join to receive the Club's many program and other benefits, please continue reading.
How do I register for membership?
1. Click the Membership link in the left hand navigation and choose the membership level you'd like to purchase. Click the "Become a member" button.
2. Enter your email address, and choose a nickname.
3. Fill out your billing information, selecting a 1, 2, or 3-year option (many members select 2 or 3 years to save money and avoid having membership expire).
4. Click "Confirm".
5. Double check the information and click "Submit".
That's it! You're now a member (or still a member, if you renewed). You will receive a welcome email message and a temporary password. Please use the temporary password to log in for the first time, and change your password to something memorable.
Which membership level should I select?
We have various options for you. Many members select the longer terms, as these offer you the lowest amount per year, protecting against future increases, and one less matter for you to think about. But choose whichever one works best for you.
1-Year Membership
$60 (If you renew before expiration, renewal is $55.)
2-Year Membership
$100 (If you renew before expiration, renewal is $95.)
Gold Membership
$250
Includes admission to most events and ability to attend sold-out events as space permits
(If you renew before expiration, renewal is $245.)
All levels of membership, including all registered users (free to everyone), receive our regular email newsletter. But the real benefits are for members. These include certain programs for members-only or members and their guests only events. In other cases, members will priority in signing up, and with limited capacity events, this will sometimes mean that all spaces will be filled by members. We also offer members-only discounts on most programs, and much more, such as our Leads Council - again for current members only.
Why does the site send me a temporary password to my email account when I first register?
We send you a temporary password as a safety precaution. Imagine someone getting a hold of your email address and registering for this site without your permission. We want to ensure that you are in complete control.
We recommend that you change your password the first time you visit our site.
How do I register for an event?
If you are a member, please Login first (upper right hand corner of the homepage), with your registered email address and password. Then click on the event listing, and following the simple steps to register online. Some of our events are free, so you'll only need to submit your name or other limited data. We recommend you include your telephone number, too, so that we can contact you if there's a cancellation or other change.
Other events require payment, and so you'll need to provide us with your credit card and billing information. Our site uses the highest level of SSL encryption and we don't keep your credit card information on file, so there should be no need to worry about fraud.
May I register for several Club events at one time?
Yes. This is where our Shopping Cart comes in to save you time. You can do what many members have already done on our site, and you have probably done on Amazon or elsewhere: just add one or more tickets to several events into the cart. Members have purchased reservations for 2, 3, and even 4 programs at the same time by using this feature, and you can do so, too, to save your time.
This is how it works if you want more than one ticket, or tickets for more than one event, or both:
--1. Select the first program that interests you. Click on the options that apply. E.g., one member ticket and one guest.
--2. If you'd like more than one ticket in any category, select any number up to the maximum available to you. Then select "Recalculate." The new number will appear. Thus, if you want three $20 tickets, your total will now be $60.
--3. If that's all you want to purchase at this time, proceed to checkout.
--4. If you want to buy a ticket for at least one more program, you can continue shopping by going directly to that program. (No "Continue Shopping" option appears at this time. We hope that will change).
--5. Make your selection(s) of one or more tickets for each of those programs. Use the recalculate feature as needed.
--6. Continue this process for the number of programs that interest you. Then choose "Proceed to Checkout."
--7. Once there, enter your personal and credit card data. Voilà, barring any glitches, you have made several purchases in one fell swoop. You will receive one overall charge instead of many, but individual confirming emails for each event.
How can I update my profile?
If you are a registered user of Wharton Boston's website, you can access your account information by clicking on the My Account link at the top of the page.
How can I change my user ID, password, and e-mail address?
After Login, click on the My Account link at the top of the page and change any information that you'd like.
How do I change my RSVP guest list for an event?
Here again the starting point is the My Account link, newly strengthened with near mythical powers: 1. Click on the My Account link at the top of the page. 2. Choose the "Edit my RSVP list" and click the "go" button. 3. Change any information that you'd like.
What else can I do when I login and go to the My Account area?
You can:
1. Check to see what you have purchased online in the past from our Club, and then print out your record for tax or reimbursement purposes.
2. Find out which future events you have already signed up for. If desired, you can also change your RSVPs if you or a guest can't come and you need to fill in another name.
3. Easily learn your membership status. This enables you to go to the correct portion of the website and renew before your membership expires.
How can I renew my membership?
A month before your membership expires, you will receive an email from our Club reminding you to renew your membership. The email will contain a link so that you can quickly renew your membership. Also, during that time, when you visit the site, there will be a special message at the top of the homepage reminding you to renew. Click on the message and follow the simple steps to renew!
Something doesn't seem to be working...what should I do?
If something isn't working properly, please send an email to our webmaster at webmaster@whartonboston.com.
Thanks for your support for our Club. It is the support of our members and friends, through membership, attendance and volunteering, that have made our Club one of the strongest in the Wharton Alumni Network for many years. With your help, we can retain our vigor for the benefit of our members, other Wharton alumni, and the Wharton School.
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